Process Automation and Agents

When this fits

Routine operational work consumes people's time, and you want it automated without losing accountability for what it does.

What the work covers

• Workflows with explicit states and a log of every action.
• Authority tiers: what runs unattended and what waits for a person.
• Execution paths that can be stopped and, where the action allows, reversed.
• Escalation built into the design.

What you receive

• The workflows and the operations they call.
• The authority rules, written so that a reviewer can read them.
• The action log and its operating procedure.

How completion is decided

Each workflow is exercised on agreed cases, including the ones that must stop for approval, and every case behaves as the authority rules say.

What you provide

• A decision on which work may run unattended.
• Access to the systems the automation acts on, with scoped credentials.

What RJV does not promise

• A fixed price or duration before the scope is known.
• Regulatory approval or a certificate; the customer remains the regulated party.
• That an action can be reversed; some effects on outside systems cannot be.

How to start

Describe the problem on the Work with Us page. Every engagement follows the stages on the engineering page, and the commercial terms explain what determines scope and how the work is charged. Ownership at handover is described in deployment and ownership.